Delivery Information

We offer fast and reliable delivery options to get your glasses to you as quickly as possible.

Delivery Options

Standard Delivery (Free)

  • Estimated delivery: 3-5 working days
  • Tracked service

Express Delivery

  • Estimated delivery: 1-2 working days
  • Order by 12pm for same-day dispatch

International Delivery

  • Available to select countries
  • Delivery times vary by destination

Order Processing

  • Most orders are dispatched within 24-48 hours
  • Prescription glasses may take 3-5 working days for lens production
  • You’ll receive a dispatch confirmation email with tracking details

Tracking Your Order

Once dispatched, you can follow your order via our tracking portal.

Delivery Issues

If you experience any problems with delivery:

  • Check your tracking information first
  • Contact our customer service team for assistance

Returns & Exchanges

Not happy with your order? We offer a simple returns process within 30 days.

For more information, please see our full delivery policy.